Welcome! Ordering is simple. Start by choosing a product from our products page. You’ll be guided through dropdowns to select your size, paper, quantity, and any other options.
After you’ve chosen your specs, you’ll be prompted to upload your print-ready files before adding the item to your cart. (If you don’t have your files ready yet, that’s okay—you can come back and upload them later from your account.)
Next, review your order, select your shipping option, and complete checkout. Once your order is placed, you’ll receive a confirmation email.
If there’s anything about your files that needs adjustment, one of our team members will reach out using the email address you provided.
Don’t see exactly what you need? You can always request a custom quote or contact us directly - we're happy to help.
Need help preparing your files or want help with layout or design? We offer basic design services—just contact us for details and pricing.
Yes! Fill out our contact form to schedule an appointment. You can schedule an appointment to look at samples, discuss your project, and go over general print related questions. We don’t give pricing or do graphic design during appointments.
Yes. We only list standard sizes and products on our website. If you have a custom size, feel free to request a custom quote, or contact us.
For many of our products, you can enter any quantity you’d like within the available range right on the product page. For other products, you’ll see a list of fixed quantity options to choose from.
If you need a quantity outside the available range—or something not listed—you can always request a custom quote and we’ll provide pricing for your specific needs.
Click here for our online quoting form. We only provide quotes in writing, but we are happy to discuss project details to help you better communicate your needs to our estimator. If you have questions, please contact us.
Yes. We offer printed proofs on any standard, digital order. If you’d like a proof, please select the proof option on the product page, or request one in writing when you place your order. If you order a proof, you will receive a physical printed proof (not a PDF/digital proof). For more details on how proofing works, visit our proofing page.
Maybe. We can print Epson proofs for most single run offset orders. These act as a decent color mock up, but will not be identical to your final product. We do not print proofs of gang run offset orders.
Digital printing is a method of printing directly from a digital image. Our primary digital press is a Canon varioPRINT iX 3200, which uses ink and has a very similar look and feel to offset printing. Digital printing can be completed in as little as one business day. Offset printing is a more traditional process that uses plates and inks to make large quantities (1000+) for low costs. There is typically a 4 or 6 day turnaround time for standard offset printing.
Gang run offset printing is a process in which multiple orders are “ganged” together onto a single plate and printed side by side on large sheets. This process keeps the price point very low, but it also increases the likelihood of some slight color shifting throughout the job. Single run offset printing is only one order per plate, which allows us more control and consistency, but is a more expensive process.
After you’ve chosen your product specs, you’ll be prompted to upload your print-ready files before adding the item to your cart. If you don’t have your files ready yet, that’s okay—you can come back and upload them later from your account.
Yes — when you upload your print-ready files as part of your order, they remain attached to that order in our system, so those files can be referenced again for future reorders.
However, we cannot guarantee indefinite storage or recall of those files indefinitely. Because file-retention may depend on system changes, platform management, or lifecycle of the project, we recommend keeping your own copy of your artwork.
If you’re planning to reorder sometime later and it’s important that we use your same uploaded file, just contact us and we’ll check the availability for you.
Yes! You can easily reorder a past job right from your account. Just log in, go to My Account → Orders, find the order you’d like to repeat, and click Reorder.
Your previous specs will be added to your cart automatically, so you can review them and make any updates before checking out.
Please note that some orders may no longer be available to reorder if too much time has passed or if materials or pricing have changed since your original purchase.
Yes. We can print single or double sided, with as few as 1 color, and up to full color. For our standard envelope options see here, or request a custom quote.
No, we print from digital files. We also cannot print while you wait because our machines work through a queue.
We will not print any hate speech or child pornography.
We review everything else on a case by case basis. You may have to sign a form. Contact us to inquire further. Generally we are pretty open minded.
Saddle stitched books are folded in half and bound in the center of the sheet. Each individual sheet has 2 pages of the book on both sides, making 4 pages total per sheet of paper. We cannot add half a sheet of paper into the book because that sheet would not be bound into the book.
We try to start production on your order as soon as possible in order to get it to you quickly. But if we haven’t yet started, we may be able to cancel the order. Please contact us to see if this is possible.
In some cases we are able to print on custom paper, but we need to evaluate this on a project by project basis. Please contact us so we can discuss it further.
We can print on paper that’s up to 350 GSM. If you would like to go thicker, we can mount multiple sheets together to double or triple the thickness of your card. Request a custom quote here.
We have a number of papers available for you to choose based on your preference. If you would like more information on our papers, check out our paper options or request a swatch book.
There are many options for large format printing. The ‘art prints and posters’ category is for high quality archival epson prints. These are printed on paper/canvas, which means they’re not so great for outdoor use. Vinyl banners are a popular option for outdoor use. They have reinforced edges and grommets in all four corners and every 2-3 feet, and they can be rolled up and are weather proof. We can also print onto rigid substrates, like coroplast (corrugated plastic), which is a popular material for yard signs, PVC, and others.
Coated papers are glossy and uncoated papers are more matte, allowing you to feel the texture of the paper.
There are guidelines and templates for setting up files for print under our resources section. We are happy to answer any questions you may have. We also offer layout and design services for a fee (contact us).
In most situations, PDF and JPG are best for printing.
“Full Bleed” refers to a print that has color to the edge of the print. To do this, we need 1/8 inch (.125 inches) of extra image space on your file that we cut off (like the crust of a sandwich). We call this extra space “bleed”. The only situation in which we don’t need bleed space is a print with a clean white border or white background on all 4 sides. Check our guidelines for more information on bleed requirements.
DPI stands for Dots Per Inch and is basically the resolution of your image. We recommend 300 dpi for high quality prints. 72 dpi is common for web based applications and is not an appropriate resolution for printed materials.
Basically, RGB is used in applications that are backlit, like a computer screen, tv, or projector. RGB stands for Red, Green, and Blue, which, when added up, make White. RGB is capable of a wide range of colors, including some neon colors. CMYK is used in printed applications. CMYK stands for Cyan, Magenta, Yellow, and blacK, which add up to Black. CMYK cannot print as many neon colors as RGB, so for predictable results it is helpful to design for print in CMYK. Below is a picture to illustrate. In the top left is a .jpg of CMYK colors, top right is a .jpg of RGB colors, bottom left is a poster printed from the CMYK file and bottom right is a poster printed from the RGB file. You can see that the CMYK .jpg is very similar to the printed version. The RGB .jpg is very bright on the screen, but becomes duller when printed.
Pantone is a color matching system (known as the Pantone Matching System, or PMS). We have Pantone books available in our office with pantone colors that we can use to match with a full color (CMYK process) on our digital presses. For single run offset orders, we can use a Pantone formulated offset ink to print spot colors instead or on top of full color (CMYK) printing. For a project using offset printing with spot colors, you’ll need to request a custom quote. If you would like to print specifically with Pantone spot colors, they should be designed in your file with swatches, not as CMYK colors.
Your turnaround time will vary depending on the type of order. Most standard digital orders have 1 business day and 3 business day options. Day 1 of your turnaround time is the day after you place the order. The cut off time for orders with a 1 business day turnaround is 3pm EST. The cut off time for all other orders is 5pm EST. Additionally, we need to have final, print-ready files before the cut off time, in order to begin processing your order. All orders placed after their cut off times will be treated as if they were placed the following business day. For instance, if you order before 3pm on Monday with a 1 business day turnaround, your order will be completed on Tuesday. Orders that take longer than 1 business day will follow the same schedule, but with a 5pm cut off. If you need a different turnaround time than what’s available, call or email us and we’ll do our best to accommodate you. Once your order is complete, you can pick it up at our headquarters in Philadelphia or we can ship via UPS. The shipping time and cost is based on your location, weight and the speed at which you choose to ship. If you need to expedite the shipping, please let us know. If you include multiple products with different turnaround times in the same order, we will ship all products together, using the longest turnaround for all products. If you need some parts of the order earlier, please let us know. Additional shipping charges may apply.
Pickups are typically completed in the afternoon of the last business day of their turnaround time. Plan on stopping by after 12 pm. We will also send you an email when your order is complete, and you can stop by anytime after that email, during pickup hours. If you need it sooner, please let us know ahead of time.
Our pickup hours are Monday, Tuesday, Thursday and Friday, 11am-5:30pm.
If you can’t make it to pick up your order right away, no worries. We’ll hold onto your order for up to 30 days after it’s completed. After that we’ll consider the order abandoned and recycle it, so make sure you come within 30 days!
In some cases we are able to rush your order to have it complete faster than the standard turnaround time. Depending on the job there may be an additional fee, but often times it is just a matter of whether or not we can fit it into an earlier slot in our queue.
We do our best to package our work so that it arrives to you safely. If your package is damaged, please start by contacting us and include photos of the damage to the prints and the box itself. Do not throw the box away yet, UPS may need to inspect it to process a claim.
We’d be happy to work out a solution with you. We want you to be happy with your order. Within three weeks of receiving your order, contact us explaining the issue (please include photos of the issue) and we can work out the best way forward from there.
Colors can vary widely from computer screen to computer screen because screens typically are not calibrated. There is also a translation from how your computer screen understands color (RGB) to how a printer understands color (CMYK, see section on RGB vs CMYK, under the File Setup tab). With all of those variables, the only way to really guarantee how your colors will turn out is to print a physical proof (see the section on proofing).
Please contact us!
Yes! We’re continually trying to find ways to be more environmentally sustainable. All of our digital paper is FSC certified. We have recycled papers available and recommend them whenever possible. All of our paper scraps are recycled. The cardboard boxes, kraft paper, and plastic bags we use for packaging are all made from 100% recycled materials. All of our shipments are carbon neutral. And we specialize in fast, local printing, which saves a lot of carbon emissions.
Feel free to send in a .pdf resume via email. You can check our jobs page to see if we have any open positions.
Maybe! Please submit a request through one of the forms on our donation page and we’ll see if we can help!
Tell all your friends about us! When someone you referred places their first order, they can let us know in the referral section at check out that you sent them to us, and we’ll email you a discount code for 20% off standard digital printing.
If you're registered in PA, please send us a rev-1220 form, complete with your PA sales tax exemption number. If you need a rev-1220, download it here.
If you're registered in NJ and requesting tax exemption because you're ordering for resale, please provide form ST-3, which you can find here.
If you're registered in PA and requesting tax exemption because your organization is exempt from sales tax, please provide form ST-5, which you can find here.
If you're registered in another state and need sales tax removed from your order, please provide the appropriate sales tax exemption form, based on your state.
Once we have your completed form, we can change your account so that your orders don’t include tax.
We require payment in advance except for approved clients. If you would like to be considered for Net30 status, contact us.
No. We just like the aesthetic of Masonic imagery. But we have no connection to the Free Masons (Or Beyonce. Email us if you can connect us to Beyonce.)
Tag us on Instagram! Tweet us on X! Facebook us on Facebook! Yelp us on Yelp! Or Google! Or just tell all your friends the old fashioned way!
Yep. Tell your friends. Tell strangers on the street. When they place their first order and include your email address in the referral section at check out, we’ll send you a code for 20% off standard digital printing.